PAYMAN ROSHAN
SVP, AREA MANAGER FOR OC SERVICE AREA
KAISER PERMANENTE
WHY: Tapped last September to run ops for the fourth-largest hospital system in Orange County. Has operational responsibility for two major medical centers—Anaheim and Irvine—and 24 medical offices, which provide care for nearly 600,000 Kaiser Permanente Orange County members.
BY THE NUMBERS: Founded in 1945, Kaiser Permanente currently serves 12.6 million members in eight states and the District of Columbia. Kaiser estimated to bring in some $1.2 billion in revenue in Orange County annually.
FUTURE PLANS: His priorities are sustained quality, patient care experience and membership growth. He’s chairing many Kaiser technology committees on the lookout for the newest products, such as artificial intelligence for predictive outcomes. “We do a lot of kicking the tires before making our decisions,” Roshan said. “Being a bio engineer, I’m a healthcare geek.”
IN THEIR WORDS: Its 600,000 members implies Kaiser has around 19% market share of Orange County’s 3.17 million residents. When asked how he could increase the hospital’s market share, he acknowledged it would be difficult. “Orange County has been one of the most competitive health markets in the country,” he added. “There are quality competitors.”
