Founder, Chairman, CEO, CommerceWest Bank
WHY: Indonesian native came to U.S. with his parents when he was 8 years old. Knew his career path when he was 18. Founded bank in 2001 when he was 26. Has reported a profit every quarter since its founding except for the first year and in 2009 when it bought bank.
RECENT: Has closed all branches except one; is heavily focused online and through phone. Places representatives in WeWork offices near its biggest clients.
NOTABLE: Has ditched automated voice responses, when customers call, they’re connected to bankers.
FUN FACTS: Favorite book: “Emotional Chaos to Clarity: How to Live More Skillfully”; favorite TV show: “Knight Rider.”
