KIMBERLY CHAVALAS CRIPE
CHILDREN’S HOSPITAL OF ORANGE COUNTY
WHY: Runs county’s only dedicated pediatric hospital.
BY THE NUMBERS: With CHOC since 1991, took current position in 1997. Hospital has 334 licensed beds, and 54-bed satellite facility in Mission Hospital and 4,100-plus workers.
FUTURE PLANS: This year kicked off construction on a 330,000-square-foot tower at its Orange campus, the latest major construction hospital project here. The nine-story building will hold pediatric outpatient services. Dubbed the Southwest Tower, the project will open in phases starting in 2025. Its cost is estimated around $373 million. It’s the largest project for CHOC since 2013, when the 425,000-square-foot Bill Holmes Tower opened on the main campus.
IN THEIR WORDS: “Our patient experience strategy is driven by consumer insights—what we are hearing directly from our patients and families. We have deployed technologies that enable us to get real-time feedback and provide immediate service recovery, as well as customize experiences that are inclusive of the diverse community we serve.