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OC 500: Andy Lee

Founded 1999 after bad service experience … upping world call center game … niche live reps—‘passionate problem solvers’ in co. lingo—as industry moves to automation … 100K employees, 130 locations, 14 countries, $2.3B revenue … four new execs 2018, incl. C suite … Alorica: ‘services provided by a knight’ … married high school sweetheart … Chargers fan (see Dean Spanos)

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