Andy Lee

Andy Lee


WHY: Founded call center company in 1999 after bad service experience, building it to $2.3B+ in annual sales, 100K employees through acquisitions. Doesn’t like to use “outsourced call centers,” prefers customer engagement centers with “services provided by a knight.”


Get the latest OC business and Coronavirus updates

Said in August it plans to hire 33,000 around the world, and that it had added 20 new clients in the first half this year. Company mobilized 90% of its accounts and 70,000 workers in 14 countries to work at home.

NOTABLE: At outset of pandemic, firm launched “Alorica-At-Home” program, where “employees can grow in their careers without leaving their homes.”